FAQ

Frequently Asked Questions

Service–your satisfaction is our first Priority. Welcome to send us your feedback so that we can improve our service and products.

custom logo hats

Yes! We’re a professional custom hat factory in China. We can share factory pictures or arrange a video chat for you. We not only manufacture custom hats for clients but also offer our own brand hats for sale.

After payment:

1. We confirm all the details with you.

2. We create a pre-production sample for your approval (7 working days).

3. Upon your confirmation, bulk production begins (14-30 working days).

Yes, we have certifications such as SGS, RGS, Reach, GRS, BCI, GOTS, OEKO-TEX, and more. We can send you the certifications for your reference.

Certainly! You can mix up to 3 colors for orders of 24 pieces. Our top-selling colors include black, navy, olive, and red.

Please contact for your basic or full customization options for hats. Share us your logo/designs!

Rush order: within 7 days

Sample time: 7-9 working days

Bulk production time: 14-30 working days after confirmation of the pre-production sample

Certainly! Ordering between 50-100 pieces qualifies you for a free pre-production sample. Otherwise, the base sample cost is US$50 per piece. We’ll send you a picture or video to confirm the sample before bulk production.

We specialize in custom products and don’t maintain a stock catalog. However, we can provide examples of hats we’ve made for style reference. You can select a hat style and customize it with your design!

Changes to details during the production stage depend on the progress of hat manufacturing. If production has already commenced, we’re unable to accommodate changes. However, if production hasn’t begun, we’ll confirm with the production team. If changes are possible, we’ll do our best to accommodate them.

We accept PayPal and credit cards, including American Express, Visa, and MasterCard, for trade assurance orders.